Privacy Policy

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  At The Caring Technician, I value your trust and am committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and safeguarded when you interact with my business — whether in person, through my website, or via other communication channels.

I may collect the following types of information when you book services, make inquiries, or use my website:

• Personal Information: Name, address, phone number, email, and emergency contact details.
• Pet Information: Pet’s name, age, breed, health history, behavior notes,      and veterinarian information.
• Payment Information: Payment method details (only processed through secure third-party systems; I do not store credit card numbers).
• Communications: Emails, messages, and forms submitted for scheduling, feedback, or support.
• Website Usage Data (if applicable): Information collected automatically through cookies or analytics tools (such as IP address, browser type, and pages visited).

Your information is used to:

• Provide and manage requested pet care services.
• Communicate about appointments, updates, or policy changes.
• Maintain accurate client and pet records.
• Improve service offerings and client experience.
• Comply with legal or regulatory requirements.

I respect your privacy and do not sell or share your information with third parties for marketing purposes. Information may be shared only when:

• Required by law, regulation, or legal process.
• Necessary to coordinate care with your veterinarian or emergency facility (with your consent).
• Needed to process payments through secure third-party payment providers.

I take reasonable measures to protect your personal information from loss, misuse, unauthorized access, or disclosure.

• Physical records (if any) are securely stored.
• Digital data is maintained on password-protected devices or secure platforms.
• Only authorized personnel have access to client information.

However, no method of data transmission or storage is completely secure. By using my services, you acknowledge and accept this risk.